| 8:30-9:00 | | Registration and Continental Breakfast
Generously sponsored by Mercury Accounts Receivable Services, LLC |
| 9:00-10:30 | | Creative Leadership: Building a Culture of Innovation
Jonathan Fanning, Motivational Speaker, Author of Who are you BECOMING? |
| 10:30-10:45 | | Break
Generously sponsored by Change HealthCare |
| 10:45-11:45 | | Medicare Advantage vs. Medicare Plans – What Should Hospitals be
Telling the Patients?
Sally Mank, Health Insurance Counselor, Jefferson Area Board for Aging |
| 11:45-12:45 | | Lunch
Generously co-sponsored by Credit Control Corporation and KIWI-TEK |
| 12:45-1:45 | | Aligning Case Management with Revenue Cycle Business Office
Steven Ellinger, Director PFS and Joy Galberth, Manager Revenue Outcomes,
Inova Health System |
| 1:45-2:45 | | The Value of Creating Partnerships - Stop Hiring and Managing Vendors.
Start Finding Partners Who Can Create Solutions.
The Mental Game We Play on Ourselves.
Bill Hopkinson, IFCCE, CPBE, Treasurer, Board of Directors,
ACA International |
| 2:45-3:00 | | Break
Generously sponsored by MedClaims |
| 3:00-4:15 | | Mastering Your Memory
Tyler Enslin, National Director of Direct Development Training |
| 4:15-4:30 | | Door Prizes
Generously sponsored by VCS, Inc. |
